The Knowledge Management Toolkit

According to Tiwana in "The Knowledge Management Toolkit" (2000) there are some necessary steps for successful knowledge management:

1. Identifying knowledge gaps
2. Creating a culture of knowledge sharing
3. Creating appropriate metrics
4. Developing communities of practice
5. Diffusing best practices
6. Training
7. Structuring processes
8. Removing knowledge sharing barriers
9. Aligning local knowledge
10. Creating process triggers
11. Making knowledge management a part and parcel of routine work

In addition, he favors solutions that leverage the intranet as it is at the heart of any business. Do these still look relevant 12 years later?